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MonkeyLearn
MonkeyLearn was a text analysis and machine learning platform for extracting insights from customer feedback and unst...
Updated Jun 2026· 70/100
Free plan API
About MonkeyLearn
MonkeyLearn was a text analysis and machine learning platform for extracting insights from customer feedback and unstructured text. As of August 2023, MonkeyLearn no longer accepts new signups after being acquired by Medallia in February 2022.
MonkeyLearn was a cloud-based text mining platform that enabled companies to analyze unstructured text using machine learning technologies. The platform featured an all-in-one text analysis and data visualization studio, allowing users to perform sentiment analysis, extract key themes from customer feedback, and create custom charts. Users praised its user-friendly interface, seamless integration capabilities with other applications, and flexibility for both beginners and developers. However, following its acquisition by Medallia in February 2022, MonkeyLearn ceased accepting new signups or upgrades as of August 17, 2023, with functionality now integrated into the Medallia Experience Cloud platform.
Pros & cons
Pros
- User-friendly interface praised by reviewers for ease of use
- Seamless integration with other applications and web tools
- Flexible platform suitable for both beginners and developers
- Powerful analytics for understanding key themes from text responses
Cons
- No longer accepting new signups or upgrades as of August 17, 2023
- Limited number of pre-built classifiers according to user reviews
- Pricing plans did not fit every business need according to Product Hunt reviews
Key features
Api
Compare key features
View all alternatives →Feature
MonkeyLearn
Hex
Power BI Copilot
Pricing
Freemium
Freemium
Freemium
Free plan
Yes
Yes
Yes
Free trial
No
Yes
No
API
Yes
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—
Self-hosted
No
—
—
Team support
—
Yes
Yes
Frequently asked questions
Is MonkeyLearn free?+
MonkeyLearn previously offered a free trial and freemium pricing model. However, as of August 2023, MonkeyLearn no longer accepts new signups following its acquisition by Medallia. The average cost for basic text mining software plans was around $99 per month.
What does MonkeyLearn integrate with?+
According to user reviews, MonkeyLearn was praised for its ability to seamlessly integrate with other applications and web tools. Specific integrations mentioned include Tableau, Google Sheets, and Slack for workflow automation, though comprehensive integration details were limited in the research.
How does MonkeyLearn compare to alternatives?+
Top MonkeyLearn alternatives include Idiomatic, Viable Fit, Levity, Bardeen, and SentiSum. SentiSum is noted as the strongest alternative, offering granular multi-channel insights and accurate tagging. AI-powered workflow automation platforms like Levity and Bardeen now offer stronger native automation and no-code integrations for end-to-end systems.
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