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Supernormal

Supernormal is an AI meeting assistant that captures notes without requiring a bot to join calls, using a desktop app...

Updated Jun 2026· 80/100
productivity#write-code#transcribe-meetings#answer-questions#organize-notes
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About Supernormal

Supernormal is an AI meeting assistant that captures notes without requiring a bot to join calls, using a desktop app instead. Originally focused on meeting transcription, it has expanded into a credit-based platform for agencies that generates presentations, images, documents, and spreadsheets from meeting context. The free plan includes 15 monthly credits; paid Team plans start at $20/month for 50 credits shared across unlimited seats.

Supernormal is an AI-powered productivity platform designed primarily for agency teams managing client work. It began as a meeting notetaker that captures audio through a desktop application rather than joining calls as a visible bot participant. The tool has evolved into a broader AI agent system that uses meeting context to generate deliverables including presentations, images, documents, and spreadsheets. Supernormal operates on a credit-based model where teams share a pool of credits across unlimited seats rather than paying per user. The platform emphasizes enterprise security with SOC 2, HIPAA, and GDPR compliance, and is trusted by over 700,000 organizations including agencies like BBDO and Praytell.

Pros & cons

Pros

  • Desktop app captures meeting notes without a visible bot joining calls, offering more discrete recording
  • Credit-based pricing with unlimited seats allows teams to share a credit pool rather than paying per user
  • Generates multiple content types (presentations, images, documents, spreadsheets) from meeting context, not just transcripts
  • Enterprise-grade security certifications including SOC 2, HIPAA, and GDPR compliance
  • HubSpot integration automatically posts meeting summaries to account records

Cons

  • Requires Chrome extensions for Google Meet, adding setup friction
  • Cannot transcribe meetings offline according to user reviews
  • Transcription accuracy issues reported, with 'very strange variations of names' noted by reviewers
  • Desktop app doesn't always start automatically when calls begin, requiring manual triggering
  • Credit system may be confusing compared to traditional per-seat pricing for teams unfamiliar with the model

Pricing plans

Free
$0 / month
  • 15 monthly credits
  • 5 daily credit limit
  • Desktop app meeting capture (no bots)
  • Generate presentations, images, spreadsheets
  • Unlimited projects
Team
$20 / month
  • 50 credits per month
  • No daily credit limits
  • Unlimited seats
  • Credit rollover up to two years
  • Remove Supernormal badge
Business
$40 / month
  • 50 credits per month
  • Everything in Team
  • SSO
  • Audit logs
  • Data retention controls
  • Member visibility and admin controls

Key features

Team Collaboration
Browser Extension

Compare key features

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Feature
Supernormal
Fathom
Mem
Pricing
Freemium
Freemium
Paid
Free plan
Yes
Yes
No
Free trial
No
No
No
API
—
—
No
Self-hosted
No
No
No
Team support
Yes
Yes
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Frequently asked questions

Is Supernormal free?+

Yes, Supernormal offers a free plan with 15 monthly credits and 5 daily credits. The free tier includes desktop app meeting capture without bots, the ability to generate presentations, images, and documents, unlimited projects, and MCP integration. However, free users face daily credit limits that paid plans remove.

What does Supernormal integrate with?+

Supernormal integrates with HubSpot, automatically posting meeting summaries to account records. It requires Chrome extensions for Google Meet functionality. The platform also supports MCP (Model Context Protocol) to connect with other tools. Specific details about other integrations were not found in our research — check the official website for a complete list.

How does Supernormal compare to alternatives?+

Supernormal's main competitors include Otter.ai, Fireflies.ai, MeetGeek, Jamie, Rewatch, and Kronologic. Its key differentiator is the desktop app that captures audio without a bot joining calls, which some users prefer for discretion. However, alternatives like Speakwise offer better mobile support for in-person meetings, and some competitors may have stronger transcription accuracy. Supernormal's credit-based pricing with unlimited seats is unusual in this category, where most tools charge per user.

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